APEX
LWC
FLOW
API
SEC
DATA
Work Experience
Maxval Group
Salesforce Administrator & Developer
- Own end-to-end ticket lifecycle in an IP domain environment, diagnosing root causes and communicating fix timelines directly to clients within SLA.
- Resolve complex Apex and LWC defects, debug Flow failures, and fix API integrations across client orgs.
- Develop, test, and validate Apex and LWC code in Partial Sandbox environments prior to production deployment.
Apex
LWC
SLA Triage
Partial Sandbox
OTS Astracon
Salesforce Administrator & Developer (Freelance)
- Overhauled Role Hierarchy and Permission Sets to restrict sensitive financial data access to HR and Accounting teams.
- Cleansed and deduplicated thousands of records using Data Loader, boosting outreach accuracy and performance.
- Configured Scheduled Flows to monitor stagnant cargo updates, triggering automated alerts to dispatchers.
- Built LWC components and tailored page layouts to streamline dispatcher workflows within Sales Cloud.
Scheduled Flows
Experience Cloud
Data Loader
LWC
Virtusa Consulting Services
Salesforce Administrator & Consultant
- Provided day-to-day Salesforce administration and user support, triaging tickets and resolving issues within strict SLAs.
- Configured custom objects, fields, validation rules, and multi-step Flows for Opportunity and Quote workflows.
- Developed Apex Triggers for automated lead assignment, opportunity creation, and custom workflow execution.
- Integrated Salesforce with external systems via REST API for streamlined quote processing and real-time data sync.
- Built and maintained Experience Cloud sites with custom branded layouts and access controls.
Apex Triggers
REST API
Flows
Experience Cloud
SLA Triage
Seven Hills Technologies
Salesforce Administrator & Consultant
- Implemented 30+ automation rules using Flows and Process Builder, reducing manual admin effort by 50%.
- Configured multi-level approval workflows for deal desk leadership, expediting decision-making by 40%.
- Supported Batch Apex development for bulk record updates and executed seamless data migrations.
Process Builder
Batch Apex
Approval Workflows
Key Implementation Highlights
Cargo Stagnation Alerts
Configured automated Scheduled Flows in Salesforce to track logistics status updates and trigger immediate dispatcher notifications.
Scheduled Flows
Logistics
REST API Quote Sync
Integrated Salesforce Opportunity and Quote objects with third-party pricing services using custom Apex REST callouts.
Apex Callouts
REST API
Experience Cloud Portal
Designed custom digital portal layouts with role-based document access controls and custom branding rules.
Experience Cloud
Security
Certifications & Technical Skills
Certifications
Salesforce Certified Administrator (ADM 201)
Salesforce Certified AI Associate
Platform Developer - I (In-Progress)
Core Technical Competencies
Apex Triggers & Classes
Lightning Web Components (LWC)
Salesforce Flows
SOQL / SOSL
REST / SOAP APIs
Experience Cloud
Security & Roles
Data Loader
Agile / Scrum
Education
M.Eng. Mechanical Engineering — University of Windsor, ON (2021 – 2023)
B.Eng. Automobile Engineering — Anna University, India (2016 – 2020)